Your terms and conditions of use

Privacy Policy

We are committed to protecting your privacy: any information given to us will be used for the sole and express purpose of fulfilling your order as requested. We NEVER sell our customer information to ANYONE. Our online store uses only the best secure, encrypted technology to process your orders safely and securely. Your confidentiality is as important to US as it is to YOU. We never store any credit card or payment information.

Ordering

Online - Available 24 hours a day. Our shopping cart is secure and easy to use!
Phone - Available Monday through Friday 10:00pm - 6:00pm EST.
Orders will typically ship same day if placed before 3pm EST. Orders are subject to cancellation if potential fraud is detected.

Payment

We accept Mastercard, Visa, American Express, Discover, and PayPal. Your credit card will be charged at the time your order is placed.

Shipping

Orders will typically ship same day if placed before 3pm EST. Orders are shipped via USPS First-Class/Parcel Select Mail (3-6 business days) for free if irregardless of order amount.  We also offer USPS Priority Mail (2-3 business days) and Express Mail (1-2 business days). We only ship within the United States and its territories. Please make sure you are physically able to receive packages at the address you provide, and double check it for accuracy. Customers may be responsible and charged for deliveries made to a wrong address due to incorrect information being provided to us.

Cancellations/Returns

You may cancel your order up until it has shipped (typically within 24hrs). Once it has shipped, on most items you may return it within 30 days of having received it for whatever reason. All items returned must be in NEW condition and with all of its original contents and packaging (concentrator nozzles, wrapping, manuals, etc) otherwise a 10% restocking fee may apply. We do not accept any returns or exchanges under any circumstances after 30 days and certain items are not able to be returned once they have been opened. Click here for our full return policy.

Customer Service

Email: customerservice@prostylingtools.com
Toll-Free: (800) 818-9066
Local: (305) 599-0004