Your terms and conditions of use

Privacy Policy

We are committed to protecting your privacy: any information given to us will be used for the sole and express purpose of fulfilling your order as requested. We NEVER sell our customer information to ANYONE. Our online store uses only the best secure, encrypted technology to process your orders safely and securely. Your confidentiality is as important to US as it is to YOU. We never store any credit card or payment information.

Ordering

Online - Available 24 hours a day. Our shopping cart is secure and easy to use!
Phone - Available Monday through Friday 10:00pm - 6:00pm EST.
Orders will typically ship same day if placed before 3pm EST. Orders are subject to cancellation if potential fraud is detected.

Payment

We accept Mastercard, Visa, American Express, Discover, and PayPal. Your credit card will be charged at the time your order is placed.

Shipping

Orders will typically ship same day if placed before 3pm EST. Orders are shipped via USPS First-Class/Parcel Select Mail (3-6 business days) for free if irregardless of order amount.  We also offer USPS Priority Mail (2-3 business days) and Express Mail (1-2 business days). We only ship within the United States and its territories. Please make sure you are physically able to receive packages at the address you provide, and double check it for accuracy. Customers may be responsible and charged for deliveries made to a wrong address due to incorrect information being provided to us.

Cancellations/Returns

You may cancel your order up until it has shipped (typically within 24hrs). Once it has shipped, if you are unsatisfied with your purchase, you may return it within 10 days of having received it for a full refund. After the 10 days, you may still return your product for the next 20 days (30 days total) for a 10% re-stocking fee on your refund. You are responsible for paying the return shipping unless we made a mistake on your order (wrong item, wrong color, etc.). All items returned must be in NEW condition and with all of its original contents and packaging (concentrator nozzles, wrapping, manuals, etc).

Customer Service

Email: customerservice@prostylingtools.com
Toll-Free: (800) 818-9066
Local: (305) 599-0004